R&M YARNS
8510 Highway 60, Georgetown, TN 37336

423.961.0690

Bringing you Quality Yarns since 1978!

Tuesday~Friday 10am to 5:30pm

Shipping

We use UPS for 99% of our shipments.

After we weigh each cone of yarn for a "net weight" (the yarn less the cardboard cone)
and choose the appropriate size box for the shipment,
we weigh the entire order for a "gross weight" (UPS requires us to round up to the nearest pound).
After entering the weight and dimensions of the box,
www.ups.com calculates the rate
and this is what R&M Yarns charges the customer.

If a package weighs less than 5 pounds, we also check USPS (US Mail) to see if it is more
economical.  Since we use "Click-n-Ship," Priority Mail is the only option available.

Click here for our "Returns Policy"

Each order also has a Handling Fee which is calculated as follows:

Up to 68 lbs. = $5.00
69 to 120 lbs. = $8.00
121 lbs. to 200 lbs. = $12.00
Each additional 40 lbs. = $2.00

If you need a shipping estimate BEFORE ordering, please call the Store during regular hours
or send us an email and we'll give you an "approximate" shipping amount.
Our customers have complained that the ups.com webpage is very complicated
to calculate a shipping estimate because it requires a gross weight, a box size, etc.

If your shipping amount EXCEEDS the cost of the yarn you are ordering,
we may call you to make you are aware of this BEFORE shipping.  
If you want the shipment to ship regardless of the cost of shipping, please indicate this
under "comments" at the bottom of the Order Form.


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